RedBalloon brand assets

5 year validity All RedBalloon vouchers and gift cards purchased will have a 5-year expiry, except where the experience has already been booked in. We honour the purchase price of our experiences for 18 months. If you book your experience after this time and the price of the experience increases you can either pay the difference or exchange it for another experience free of charge.

5 year validity
On all experiences and vouchers
Free exchanges We want you to have the most enriching experience possible, so if this means swapping your shark diving experience for wine tasting then we’ve got you covered. Simply enter your voucher to exchange online or contact our Customer Experience Team on 1300 875 500 and we’ll do the work for you.

Free exchanges
On all voucher purchases
4.6 star rating We know the trust consumers place in ratings and reviews is tied directly to authenticity. That’s why we use Bazaarvoice. We believe that reviews should represent the genuine, unbiased, and transparent opinion about the author’s experience with a product or service. Reviews are not altered in any way by anyone other than the original author — including corrections for spelling or grammar. Reviews are not filtered, edited, or deleted simply because they are negative or are lower-rated.

4.6 star rating
From 150k+ customer reviews

E.g. "Skydiving" or "Sydney"

Brand assets

Here you will find our style guide and logos for use across your channels.

Please ensure you send all material using our branding assets to forbusiness@redballoon.com.au for approval. Note that RedBalloon is spelt as one word with a capital ‘R’ and ‘B’.

Allow 48 hours of approval time for us to get back to you. Any changes we request must be made before creative assets go to production or are published live.

Download Brand Guidelines

Download RedBalloon Logo

Our corporate range

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