Sites-redballoon-au-Site

5 year validity All RedBalloon vouchers and gift cards purchased will have a 5-year expiry, except where the experience has already been booked in. We honour the purchase price of our experiences for 18 months. If you book your experience after this time and the price of the experience increases you can either pay the difference or exchange it for another experience free of charge.

5 year validity
On all experiences and vouchers
Free exchanges We want you to have the most enriching experience possible, so if this means swapping your shark diving experience for wine tasting then we’ve got you covered. Simply enter your voucher to exchange online or contact our Customer Experience Team on 1300 875 500 and we’ll do the work for you.

Free exchanges
On all voucher purchases
4.6 star rating We know the trust consumers place in ratings and reviews is tied directly to authenticity. That’s why we use Bazaarvoice. We believe that reviews should represent the genuine, unbiased, and transparent opinion about the author’s experience with a product or service. Reviews are not altered in any way by anyone other than the original author — including corrections for spelling or grammar. Reviews are not filtered, edited, or deleted simply because they are negative or are lower-rated.

4.6 star rating
From 150k+ customer reviews

E.g. "Skydiving" or "Sydney"

For more than 20 years, RedBalloon has been at the heart of Australia’s experience industry. With millions of unforgettable experiences delivered and thousands of supplier relationships nationwide, we have unique visibility into what Australians love to do and how these preferences evolve.
Our newly released RedBalloon Experiences Report: Spring/Summer 2025 distils this expertise into actionable insights for businesses and experience lovers alike.

Why this matters for your business

Understanding what experiences are resonating with Australians isn’t just interesting—it’s strategically valuable. Our report highlights:

Emerging consumer preferences: From the surge in wellness experiences to the growing appetite for Indigenous tourism, knowing where interest is shifting helps you stay ahead of trends.
Regional opportunities: Our state-by-state analysis reveals unexpected growth areas where businesses can develop strategic partnerships with experience providers.
Employee engagement insights: With the rise of mini-breaks and creative experiences, discover new ways to reward and motivate teams beyond traditional incentives.
Customer connection strategies: Experiences create emotional connections. Learn how forward-thinking businesses are leveraging experiences to build stronger relationships with clients and customers.

What sets our report apart

Unlike generic tourism data, RedBalloon’s report is built on actual booking behaviours across our platform. This means you’re getting insights based on where Australians are spending their time and money, not just where they say they want to go. Our quality assurance process ensures we work only with the best providers, giving us a unique perspective on excellence in the experience industry. Combined with our two decades of trend analysis, this creates a report that doesn’t just tell you what’s happening—it helps you understand why.

Download the complete report

Discover the trends that matter, the destinations on the rise, and the experience categories showing surprising growth in our full report.

Download the RedBalloon Experiences Report

RedBalloon is Australia’s most trusted experience provider since 2001

Experience Trends - Hotlist

Why this matters for your business

What sets our report apart

Download the complete report